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FAQ

1. Product

Depending on your wall measurements, it can be in one or more stripes. Every stripe is to be put next to the other to form the image of the wallpaper.

Every stripe is 110cm long and has the height of your wall.

The material that we print our wallpaper on is unwoven material (made from wood pulp), of premium quality. This material can be used for decorating personal spaces as well as open spaces in commercial areas. It is a premium wallpaper and very resistant to dirt. The texture is smooth and quite similar to a digital print- with vivid colors and perfect finish.

Considering that every screen shows colours differently, we can not guarantee an exact match. If you want to be 100% certain, you should order a sample for preview.

2. Placing the order

Certainly. As a precaution, we will also zoom the image by 1-2% before printing to ensure that it will cover even an assymetrical wall and you have just enough material. In case you do not want us to do that just let us know this when you place the order.

After you introduce the measurements, the tool to crop the wallpaper is active, we activate a section that will show exactly which part of the image will pe printed on your wallpaper. Use the mouse to pull the margins, you can move this section in the desired position. If you realize that you can not use this image just ask for customer support.

3. How do I use the cropping tool?

You can pay online with your card through ING payment system, make a bank transfer or use PayPal.

Yes, we offer custom services and you can ask this by filling in the contact form, to get you in touch with one of our designers. Please find it below.
Click here.

Yes, surely you can order a sample of the Accent Wall you intend to buy. The sample is free. Put it in the basket and order it on the site. You will receive a 1:1 sample of 18×18 cm. The delivery fee in Romania is 20 lei.

The minimum size is 2 sq m. As for the maximum, if the desired size can not be automatically processed by our size calculator please contact us and we will be able to prepare a custom file for the desired size.

4. Installing the wall paper

Your wallpaper is to be installed just like any other regular wallpaper; you can find a step by step guide here.

The wallpaper should be glued to the wall with a highly adhesive special paste for unwoven wallpaper. We recommend that you use a high-quality brand for safety.

Our wallpaper is also suitable for bathroom wall if it is not in direct contact with water.

Unfortunately, we cannot cover this risk but we are able to offer a 20% discount if you need to replace it.

Considering this is a custom product, we recommend hiring the installer after you have received your order. Upon delivery we strongly recommend verifying if the package is intact and in good order.

5. Delivery

Orders are processed, printed and dispatched within 10 working days from the moment you place the order and make the payment.

Yes, we also ship to EU countries.

In case you are not satisfied with your order please contact us within 5 days to communicate the reason for your discontent and we can find a solution for you to be 100% satisfied.

However, as all wallpaper murals are printed to a custom size, we are unable to give you a refund or change the product if you change your mind about buying it.

Delivery is free of charge in Romania.